Course Description
This course is designed to provide participants with comprehensive training on effectively utilizing and maximizing the benefits of the Adenza Customer Portal.
During this course, participants will gain an in-depth understanding of the features, functionalities, and best practices to use the Adenza Customer Portal. They will learn how to navigate the portal interface, access, and leverage the platform's tools and resources to enhance customer satisfaction and streamline customer support processes.
By the end of the course, participants will have gained the skills and knowledge necessary to confidently utilize the Adenza Customer Portal, providing exceptional customer service and support. They will be equipped to leverage the portal's features effectively, optimize customer interactions, and contribute to overall customer satisfaction.
Course curriculum
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1
Adenza Customer Portal
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Adenza Customer Portal User Guide
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2
Calypso Product Support Case
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Best Practices on how to raise a Calypso Product Support Case
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3
AxiomSL Product Support Case
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Best Practices on how to raise an AxiomSL Product Support Case
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