Course Description

This course introduces participants to the Task Station in Calypso. The course reviews the fundamental aspects of the operations user who will be managing the Task Station, including:

  • How to access the Task Station 
  • Task Station folders and reports 
  • Color conditions 
  • Handling tasks  
  • Filtering tasks
  • How to define Layout possibilities  
  • Task Enrichment

Course curriculum

  • 1

    Monitoring & Managing

    • Introduction to Task Station

    • Task Station
  • 2

    Defining Report and Task Characteristics

    • Defining Report and Task Characteristics
  • 3

    EOD Reports

    • Task Station Window

    • Report and Task Viewing
  • 4

    Filtering Configuration

    • Filtering and Colour Grid
  • 5

    Task Enrichment

    • Task Enrichmentv
  • 6

    Simulation to create a report config

    • Simulation to create a report config
  • 7

    Assessment

    • Test Your Understanding